Evaluate an agency

Questions to Ask an Agency Before You Sign

Short enough to remember in the interview, direct enough to tell you what the recruiter's pitch won't.

Interviews are mostly the agency selling you. These five questions flip that. They're short enough to remember and specific enough that vague answers stand out.

How exactly am I paid, and can I see it in writing?

Listen for a clear structure: hourly, commission-only, or a mix, with real numbers. Then ask whether any of the hourly pay is a draw against future commission. If the answer is hesitant or the document doesn't exist yet, treat that as information.

Where do my leads come from, and how many other agents share them?

A good agency knows this cold. Vague answers like we have plenty usually mean the answer isn't flattering.

What will I pay for?

Leads, software, licensing renewals, errors and omissions coverage. Some costs are normal. What matters is that you hear all of them before you start, not after your first month.

What happens to my pay if a policy cancels, and what happens if I leave?

This covers chargebacks, renewals, and whether there's a non-compete or non-solicitation clause. Ask for the contract language, not a summary. If something is unclear, have a qualified person read it.

Can I talk to an agent who works here now?

Not the recruiter, not the owner. Someone doing the job. Ask them what surprised them in their first 90 days and how long it took to get their first full commission payment.

What a good interview sounds like

Direct answers, written documents, no pressure to decide on the call, and an agency that seems comfortable being asked. The best agencies get these questions all the time.

If you'd rather not run this process on your own, that's what we do. We vet agencies on these same questions before we ever introduce you.